Business Technology Solutions and Services
Our Technology Solutions team delivers top-quality IT support for small and midsized businesses.
Outsourced IT, Amplified
With our Technology Solutions team, you get more than just tech support — you get a partner. You’ll get the convenience of turnkey service, an on-call IT department designed to address your organization’s needs, and the proactive protection of professionals who are watching your systems to keep problems from reaching your desktop.
Core Offerings and Capabilities
Help Desk Services
Offsite Data Backup
Server Monitoring and Management
Remote Access Set Up and Maintenance
Hosted Cloud Services
Why Outsource IT Support?
As a business owner, you have enough on your plate. Our Technology Solutions team relieves you of the stress that can stem from IT management.
Our specialists think ahead about technology-based risks, obstacles and opportunities to make sure your business is secure and up to date and that our partnership is structured such that we can manage your entire IT environment as an extension of your team.
Tailored Solutions and Strategic Guidance for Your Business’ Needs
We don’t believe in one-size-fits-all solutions for our clients. Based on your specific needs, we’re able to package a technology solution that works for your business. Whether it be implementing a new cloud-based solution to improve remote working capabilities or mitigating cybersecurity risk through dark web monitoring and employee training, we can manage the project from end to end.
Industry-Specific Tech Expertise
Choosing the right IT support provider is a critical decision for any business. While we can serve any industry’s needs, we have developed core competencies across several specific sectors. Having someone familiar with your industry can be helpful for a quick onboarding experience.
Below are the sectors we have extensive experience in managing.
- Architects, Engineers and Construction Firms
- Restaurants, Cafes and Bars
- Lawyers and Law Firms
- Accountants and Professional Service Providers
- Non-Profit Organizations
- Manufacturing and Distribution
What Makes Us Different
- Empathy is a cornerstone of our service. Put simply, we view your problems as our problems. It’s a sometimes-subtle difference, but it makes a substantive impact on the resulting service we provide.
- Teamwork is key to quickly solving many issues. While an individual is assigned to each ticket, we routinely work together on many issues to rapidly arrive at a resolution and allow our entire team to gain more experience and knowledge.
- Customization is critical for great support. We individualize support to meet each client’s specific needs. While we certainly have security minimums, unique needs requiring a novel approach are welcomed.
- Consultative, compassionate humans make work more fun. We strive to hire team members with personalities that will make you welcome our work together. No one wants IT problems, but when they do arise, solving them in a fun and friendly manner promotes positive interactions.